Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING HOLIDAYSTAYS.CO.ZA

These terms and conditions govern your use of the holidaystays.co.za website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website.

1. GENERAL TERMS

About Our Service

holidaystays.co.za is a South African platform that aggregates publicly available information about holiday rental properties to connect property owners with potential guests. We act as an information directory and promotional platform for accommodation providers.

We do not provide accommodation services directly, nor do we act as a booking agent or intermediary for reservations.

Acceptance of Terms

By using our website, you agree to these terms and conditions on behalf of yourself and all travelers included in any inquiries or bookings you make through information obtained from our platform.

We reserve the right to modify these terms at any time without prior notice. Changes will be posted on this page with an updated effective date.

Jurisdiction

These terms are governed by South African law. Any disputes arising from your use of our website shall be resolved in the appropriate courts of South Africa.

2. USER RESPONSIBILITIES

As a user of our platform, you are responsible for:

  • •Verifying all information independently before making any booking decisions
  • •Contacting accommodation providers directly to confirm availability, pricing, and terms
  • •Ensuring you have valid identification, passports, visas, and other travel documents
  • •Obtaining appropriate travel insurance to protect against cancellations, illness, or other risks
  • •Understanding and complying with the individual terms and conditions of each accommodation provider

3. WEBSITE USE

Permitted Use

You may use our website for legitimate personal and non-commercial purposes only. You may not use our website for:

  • Harmful, illegal, or fraudulent purposes
  • Publishing offensive, defamatory, or copyrighted material
  • Creating or sending unsolicited commercial communications
  • Attempting to gain unauthorized access to our systems
  • Interfering with the website's operation or other users' experience

Intellectual Property

All content on our website, including text, images, logos, and software, is protected by copyright and other intellectual property laws. You may:

  • View and download content for personal, non-commercial use
  • Print reasonable portions for personal reference

You may not reproduce, distribute, modify, or create derivative works without our written consent.

Account Security

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and up-to-date information

4. THIRD-PARTY RELATIONSHIPS

Important: We are not a booking agent or intermediary.

Any bookings, reservations, or transactions are made directly between you and the accommodation provider. We do not:

  • Process payments for accommodations
  • Make reservations on your behalf
  • Guarantee availability or pricing
  • Handle cancellations or refunds
  • Resolve disputes between users and accommodation providers

5. INFORMATION ACCURACY

We strive to provide accurate and up-to-date information about holiday rental properties. However:

  • Information is sourced from publicly available websites and may not always be current
  • Prices, availability, and property details are subject to change without notice
  • We do not conduct physical inspections of properties
  • Property descriptions and images are provided by the accommodation providers

You should always verify all information directly with the accommodation provider before making any commitments.

6. LIMITATION OF LIABILITY

We shall not be liable for any damages arising from:

  • Your use of information obtained from our website
  • Interactions with accommodation providers
  • Cancelled bookings, pricing disputes, or service issues
  • Errors or omissions in property information
  • Website downtime or technical issues
  • Actions of third-party websites we link to
  • Travel delays, cancellations, or changes

Our maximum liability, if any, shall be limited to the direct costs you incurred in using our website.

7. WEBSITE AVAILABILITY

We strive to maintain continuous website availability but cannot guarantee uninterrupted service. We may:

  • Temporarily suspend the website for maintenance or updates
  • Restrict or terminate access for users who violate these terms
  • Modify or discontinue features without notice
  • Remove or update property listings at any time

We provide our website "as is" without warranties of any kind.

8. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection and use of personal information is governed by our comprehensive Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

9. TERMINATION

We may terminate or suspend your access to our website immediately, without prior notice, if you:

  • Breach these terms and conditions
  • Engage in illegal or harmful activities
  • Attempt to compromise our website's security
  • Misuse our platform or services

Upon termination, your right to use our website ceases immediately.

10. CONTACT INFORMATION

For questions about these terms and conditions, please contact us:

Email: hello@holidaystays.co.za

Website: holidaystays.co.za

BY USING THE HOLIDAYSTAYS.CO.ZA WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Last updated: 07 May 2025